sales woman needs a bit more training.

 

What does the care label instruct?? Probably says tumble dry at low heat.

 

Had you anything else in the dryer with the shirt?

 

Had you anything else in the dryer with the shirt?

no it was just the shirt, and it was in there for maybe 10 minutes.

 

It's possible you could take it to a tailor and have him round the corners or make it into a corner cut design if it's just the tip.

 

Why would any sales person tell you to put it in the dryer on high heat? I don't put any of my dress shirts in the dryer at all, let alone high heat.
For that matter, I don't dry anything on high heat (unless it is a piece of casual clothing that I want to shrink).

 

My experience is to keep shirts away from tumble driers...

 

Ive washed a few Brooks Brothers non-irons on high heat. I was in a major rush both times. I don't think they were ever burned in any way. I normally wouldn't recommend drying dress shirts on anything but low heat. With the BB non-irons, you can dry them hotter because their teflon coating prevents them from being shrunk whatsoever. I would just take it back to the store and say "some idiot told me to dry on high heat and this is what happeneed." They usually have great customer service.

 

I would return it, but next time read the care label.

I always use low heat.

 

Bet you have one of those nice bright stainless steel dryer drums.
I dry everthing on high...but i put in a full load. i think what happened was that the lone shirt just sat in on area of the drum and the contact with the hot unpainted stainless burnt the shirt.

 

Phat Ham:

Indeed that salesperson needs more training. It might be worth it to take the shirt back to the Brooks manager and tell the story. Although it may turn out to be her word against yours.

But that's why we have this website!! No to trust ignorance sales associates, but to know the truth!

I put my dress shirts into the dryer and then start taking them out within a minute or so.

 

No dryer should get hot enough to singe shirts, regardless of the setting or shirt fabric. IMO, the problem is with your dryer, not the shirt or the sales person.

 

Yeah that's sounds dangerous, if your dryer is getting hot enough to literally singe a piece of cotton. You could end up with a whirling ball of flame in there.

I lived overseas for long time in a place where they didn't use dryers. Nobody had them. Then I realized my clothes were lasting much longer without the beating from the dryer. They're evil, they really wear your clothes down.

Now I dry everything on the delicate cycle, except shirts which I hang dry, or maybe leave in the dryer for about a minute.

 

High heat is not a friend to your clothing.

 

What does the care label instruct?? Probably says tumble dry at low heat.

just looked at the shirt. It says tumble dry low. d'oh!

Ive washed a few Brooks Brothers non-irons on high heat. I was in a major rush both times. I don't think they were ever burned in any way. I normally wouldn't recommend drying dress shirts on anything but low heat. With the BB non-irons, you can dry them hotter because their teflon coating prevents them from being shrunk whatsoever. I would just take it back to the store and say "some idiot told me to dry on high heat and this is what happeneed." They usually have great customer service.

I actually bought the shirt last September, wore it to a wedding, found out the cuffs were singed, and put it away. I haven't had a reason to wear it again, but I am going to a wedding in about a month and started thinking about it again. (Yes, I haven't worn a real shirt since last October). I can go back to BB and tell them what happened but I don't have a receipt. Can't hurt to try I suppose. I'm not a huge fan of the shirt though. Even though it's a slim fit it's not quite slim enough and even though I bought the smallest shirt in the store (14.5 - 32) the sleeves are still about an inch long. I might just call this one a loss and get a MTM shirt. Although if they willing to replace the shirt I could just get the sleeves altered.

No dryer should get hot enough to singe shirts, regardless of the setting or shirt fabric. IMO, the problem is with your dryer, not the shirt or the sales person.

The dryer I used was very old and on the verge of death. I've since moved out of that place and now have fancy Bosch washer and dryers that are smarter than I am.

 

Update:

I finally got around to taking the shirt to BB. I explained what happened to the salesman and showed him the shirt. He grabbed a new one off the shelf, handed it to me and said "have a nice day!"

 

Always take it easy on the tumble drying. Keep an eye on the stuff, and only partially dry in a dryer. That's my method, just incase. I am not a fan of high dryer heat for anything except bedding, which retains a lot of water.

 

Lesson learned!

But what a great Public Relations/Customer Relations approach from Brooks Brothers!!

 

Lesson learned!

But what a great Public Relations/Customer Relations approach from Brooks Brothers!!

Far cheaper to give away a $85 shirt than it is to risk loosing a customer (or more).