Bob emailed me, and we are in the process of working things out.
While I understand, there is no excuse for accusing a potential customer a thief. I was purchasing a pair for myself. Also, the fact that he doubled the price after we "had words" shows his character. If he wants to refuse to sell to me, so be it. Its not like I wanted 2 dozen shoes. There is no excuse for calling me a thief.As a store owner, I'm often as sympathetic to the proprietor as the customer, but I can't imagine having a problem with someone buying multiple sale items from me at my asking price no matter what their intentions. If I've marked it down, my intention is to move them more aggressively than the balance of the inventory.
The only thing I can think of is that every unit resold through an intermediary is one less impression the proprietor gets to make on the customer and potentially increase business.
If this is true, I'm not sure how you could shop there if they wouldn't sell to you?Assuming the OP's account is true, I'd agree that was a less than stellar bit of customer service on Ben Silver's part, but I don't see where the OP was actually injured or cheated in any way.I'd still be willing to shop at a store where the owner said mean things to me if the store had the merchandise I wanted at a price I was willing to pay.
Hmmm.The next time I want to buy ten pair of shoes in different sizes to be shipped out of state I will reconsider Ben Silver as my retailer!!![]()
Not me.Assuming the OP's account is true, I'd agree that was a less than stellar bit of customer service on Ben Silver's part, but I don't see where the OP was actually injured or cheated in any way.I'd still be willing to shop at a store where the owner said mean things to me if the store had the merchandise I wanted at a price I was willing to pay.
I am with rkipperman on this one. I am unable to separate my internal consumer from my humanity, and that includes my sense of propriety, and manners. No more B. Silver for me.Not me.
You are, I think, being a little brittle here. The "Rebel", from whom I have purchased goods, was obviously sharing an experience with a merchant that has a reputation on this forum that is inconsistent with its everyday business practices. That inconsistency is incompatible with the general ideas that are shared by the folks that read and post in this forum, in my opinion. It was in the spirit of showing the inconsistency that rebel222 wrote what he did. The handful of similar and worse experiences that were shared above reinforce the notion that Ben Silver's customer service leaves a lot to be desired, to say the least.
Thus you'll be forgoing future purchases there in order to toss those bucks where, toward Haiti?
Regardless of the merits of what is being discusssed here, I find the thread title to be objectionable. Pls don't tell me where to shop.