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What has happened to Charles Tyrwhitt?

2024 Views 11 Replies 8 Participants Last post by  ShaneCrawford
I write with great sadness. I have been a customer of Charles Tyrwhitt for over 25 years, but must regretfully announce that I have made my last purchase from them.

I used to buy all my business shirts from CT, usually white with double cufffs. Then around a year ago I learned they had discontinued my size. I didn’t think a 15 1/2 inch collar was too unusual, but apparently it’s very out of the way when combined with 35 inch sleeves and double cuffs. I was a little sad, but accepted. I looked elsewhere for formal shirts.

A couple of weeks ago I ordered two casual shirts from CT. Long sleeves with button down collars. I was so disappointed. The quality has gone. One white twill shirt was really poor. I haven’t unpacked the other, but it looks no better.

What’s worse, they have stuck logos on the shirt breast: a lapwing or some similar bird. (Ihate logos and should admittedly have noticed them in the catalogue picture.)

To repeat, I’m really sad. Tyrwhitt was a decent, middle of the road outfitter that supplied reasonable quality goods at fair prices. Now it’s not. I will have to look elsewhere and pay higher prices. A small but important part of my life has left me.
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I write with great sadness. I have been a customer of Charles Tyrwhitt for over 25 years, but must regretfully announce that I have made my last purchase from them.

I used to buy all my business shirts from CT, usually white with double cufffs. Then around a year ago I learned they had discontinued my size. I didn’t think a 15 1/2 inch collar was too unusual, but apparently it’s very out of the way when combined with 35 inch sleeves and double cuffs. I was a little sad, but accepted. I looked elsewhere for formal shirts.

A couple of weeks ago I ordered two casual shirts from CT. Long sleeves with button down collars. I was so disappointed. The quality has gone. One white twill shirt was really poor. I haven’t unpacked the other, but it looks no better.

What’s worse, they have stuck logos on the shirt breast: a lapwing or some similar bird. (Ihate logos and should admittedly have noticed them in the catalogue picture.)

To repeat, I’m really sad. Tyrwhitt was a decent, middle of the road outfitter that supplied reasonable quality goods at fair prices. Now it’s not. I will have to look elsewhere and pay higher prices. A small but important part of my life has left me.
Have you written or been to Charles Tyrwitt about the shirts?
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Greetings,
have you tried The Chap's Guide on Youtube? Ash the host has great videos, in the about section is his Email address, if you have questions about men's wear! Just another idea?
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Here's some places you could try:
Where to find the best knitwear in London
  • John Smedley. Brook Street. This iconic boutique in the heart of Mayfair has become one of the go-to spots for shoppers in London looking to find high-quality knitwear,
  • Barrie. Burlington Arcade, London,
  • Harrods. Brompton Road, London,
  • Liberty. Regent Street, London
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