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I am aware that people have had both positive and negative experiences with PrinceHenry.biz/OnlineSuits.com in the past. However, when I search for information online, almost all reviews are from 7-10 years ago. If anyone has had more recent experience with PrinceHenry/OnlineSuits, please post below. I am interested in hearing about quality, but also safety of credit card, etc.

My current situation: I am trying to find a decent winter overcoat. I live in Asia, I have a low income, I am quite large, and... I want to find something traditional-looking, not faddish and peacoat-ish. I can't find anything within my budget locally, and when I finally settled on something questionable from the US Amazon, I discovered it had a large import surcharge in addition to its questionable quality. So, I am considering using PrinceHenry/OnlineSuits. It is reasonable enough that I would have ordered already, but I am a little uncomfortable with the apparent security of their websites for credit card purchases.

If anyone can relate good or bad experiences with this company, please post below. Or, if you can recommend another online MTM tailor in a similar price range, please post.

My prior experience: I discovered PrinceHenry/OnlineSuits around 2009. At that time, I ordered a shirt and trousers, just as an experiment. My experience at that time was that both fit exceptionally well. They remain the two best-fitting articles of clothing I have ever owned. However, the materials seemed rather cheap--I am not completely sure I got the textiles I ordered (although I ordered "Thai silk"--it just looked different from what I thought based on the photos). The craftsmanship of the trousers was fine. But the shirt had a crooked seam. The parts of the shirt that would show with a suit or sweater, however, looked just fine. If I could replicate my 2009 experience, I would definitely order an overcoat from them. But I am worried about (a) reports of clothing not fitting, and (b) possible credit card issues due to lack of proper security.
 

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I don't have any experience with these people but I'd say that, even if you nail down the fit (which can be quite challenging) their fabric choices are questionable. With these Asian online tailors, overcoat fabric tends to be too thin and very poor quality so that it starts immediately to wear down.
Best option would be order very good cloth where you know you'll find it and have them cut the overcoat in that fabric.
If you want I can recommend another distance tailor (he operates in Thailand and Nepal) who did a good job for me in the past. Prices are on the range of OnlineSuits.com but he follows you rather closely. BUT again, I never ordered anything with his fabric, I have always sent out mine. PM me if you want.
 
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