I've been shopping at BBs for more years than I'd care to admit and have not had a similar experience that was even close. I would call them to discuss as their customer service is pretty good.
This is why I quit Brooks Brothers today!
I received this today from BB web order. 44 reg and a nice fit. sleeves about 3-4 inches too short apparently altered for someone else. I had returned 2 Madison fit suits already. One was much too big the other too tight, identical 1818 Madison suits USA made (Southwick?). Now this. Nice jacket but I'm done with them.....
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