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Should I give up on Alden?

4766 Views 20 Replies 11 Participants Last post by  JBierly
I’m fond of Alden because I like they way they do shell cordovan and I find all their lasts that I have tried fit me comfortably true to size.

On the other hand, over the last few years I have had to return three or four pair ordered over the internet because of obvious defects. They were all drop shipped. The last pair I bought in December were shell plain toe bluchers, one of which after wearing has been revealed to uppers subtly but definitely misaligned (the flaps and eyelets just do not line up like they should and like they do on th other shoe).

I went to the only local store that seeks Alden and tried on a pair of calf captoe balls, and the leather was quite wrinkled near the eyelets on one of the shoes.

I now have a hankering for a pair of shell medallion toe balls.

Is it wishful thinking I could order a pair from the New York Aldn store that I would not have to send back? Is there anybody who might sell them who would look at them before shipping, instead of drop shipping?
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Try Leffot as well. They are a small operation and will inspect their shoes upon receipt before selling them.

It's no guarantee you'll receive a pristine pair, but at least there will be another set of eyes to inspect for flaws.

The Shoe Mart is another good source for Alden and I know they habe a very robust online business. They ship promptly and returns, if necessary, are handled smoothly.

Good luck.
The ShoeMart carries Alden and having purchased at least 10 pair of Alden's from them, I have never been less than thrilled with the final result of doing business with them. LeatherSoul is another excellent vendor who carries Alden designs. ;)
I know Learher Soul either was or still is a sponsor, but I've always found the website somewhat confusing and not very user friendly.

In their defense, I believe they do indicate that they are not an e-commerce company so it's somewhat difficult to tell what they have and in what size.

But some of the special make ups they carry are really nice.
Alden told me they don't do special make up anymore because too few people bought it.
They do for their retail partners.
But not for their customers, am I Correct?
My understanding is that if you're a retail partner they will still do this.

I'm not sure how the inner workings of this occurs. Probably some established track record with sales and previous special make ups.

They won't do one offs or hold made to order events like others do.
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