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Loden Explosion

2683 Views 20 Replies 13 Participants Last post by  mreams99
It's a long story. Suffice it to say Robert Stolz's customer service is stupendous.

The Austrian Hunting Loden Coat I ordered arrived 2 weeks ago. The 40R was too large. So they sent out a 38R and 36R at no charge.

Some USPS difficulties and here I am with 5 coats, a 40R, 38R, 38S, and 2 36Rs.

Robert Stolz will send me a free return label for
The 4 I don't want.

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I have similar Loden coat from a different Austrian manufacturer and, wearing either a sweater or a sports jacket, my coat is good to about 20 degrees Fahrenheit if you're outdoors for an appreciable period of time. Zero degrees could be a bit of a brisk challenge.
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