If all that wear and tear is the result of a single wearing, you either bought a pair of leather lemons or you bought an oversized pair of Chukka's for some undersized feet. Momsdoc's post #10 gives perhaps the most straightforward, truly useful advice offered in this thread. Perhaps in the future the OP should limit new shoe wear to indoors and on carpeted surfaces until the acceptability of the shoe's fit has been determined. Good luck in your efforts to resolve this with AE. 
