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In DC it's hard to find knowledgeable sales assistance. There's none downtown and a little better up in Friendship heights. I miss the old stuff - Larry, Susan, Leah... they were institutions. That said, I recently got a terry cloth polo and a tie from Brooks. They still make plenty of nice stuff, but your on your own when it comes to help.
If you're referring to the BB on Rhode Island Ave., couldn't agree more. It's simply self-serve, but TBH I bet that's the case everywhere in the current employment environment. Fascinates me that they even keep it open, every time I've been there there couldn't be more than another customer or two there at the same time.
 

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... It's simply self-serve, but TBH I bet that's the case everywhere in the current employment environment. ...
I was recently in a large department store and a lady customer ask the salesperson where the pocket squares were. He did NOT know what a pocket square was!! I took her over to the store's measly collection, and she purchased one! No commission for me. 😟
 

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I was recently in a large department store and a lady customer ask the salesperson where the pocket squares were. He did NOT know what a pocket square was!! I took her over to the store's measly collection, and she purchased one! No commission for me. 😟
Alas, it is like that in all sorts of stores. The salesperson at Sur La Table had no idea what a savarin pan was. Fortunately, it was easy to find, and I got the last one.
 

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It seems this lack of service further accelerates the move towards online shopping, where some of the more forward-looking online retailers are providing personalized and knowledgeable advice that bridges this widening gap. Together with easier return policies this seems the likely future for most things short of full bespoke, and IMO certainly where price is an overriding consideration. I don't necessarily bemoan the change, but when the in person experience is deteriorating then there's not much left for nostalgia.
 

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he salesperson at Sur La Table had no idea what a savarin pan was
Perhaps if you had mentioned that the Savarin pan was somewhat like a Bundt pan (or a special case of a tube pan), the salesperson might have understood what you were looking for. And perhaps you did indeed suggest this. Alternately, you could have broken a rule (perhaps) and made the savarin in any old tube pan and declared it a savarin, LOL. I know, a purist would be offended by a scofflaw like me. I have also been known to make a salmi of pheasant and take liberties with the ingredients -- quelle horreur!
 

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I've found there's not really much else to work with in my area other than Brooks Brothers. As a small, slim man, I can still find pants that fit decently, and at least they aren't made entirely of polyester. I've tried Jomers (now defunct) and Spier and Mackay which are a great deal considering their fabrics (like VBC, Guabello, etc), but their pants fits are all very slim, with ridiculously small hem openings. This is true of most brick and mortar stores as well; if you are smaller, then apparently they think you want to look like a teenager.

We have a locally owned men's shop around here where I bought my first pair of Allen Edmonds. They carry Church's, Gitman Brothers, H. Freeman, etc; very old-school service model too. Unfortunately, I'm just not at the point financially where I could afford to start shopping there for the essentials.

I'm 30 and want to have a classic look for the office, neither looking too much like an old man or conversely like a trendy hipster. I still find plenty of merchandise at BB that fits this bill.

My apologies for such a long post just to say, Brooks Brothers is still my best option by a long shot, and I imagine it is for quite a few others out there.
 

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I've found there's not really much else to work with in my area other than Brooks Brothers. As a small, slim man, I can still find pants that fit decently, and at least they aren't made entirely of polyester. I've tried Jomers (now defunct) and Spier and Mackay which are a great deal considering their fabrics (like VBC, Guabello, etc), but their pants fits are all very slim, with ridiculously small hem openings. This is true of most brick and mortar stores as well; if you are smaller, then apparently they think you want to look like a teenager.

We have a locally owned men's shop around here where I bought my first pair of Allen Edmonds. They carry Church's, Gitman Brothers, H. Freeman, etc; very old-school service model too. Unfortunately, I'm just not at the point financially where I could afford to start shopping there for the essentials.

I'm 30 and want to have a classic look for the office, neither looking too much like an old man or conversely like a trendy hipster. I still find plenty of merchandise at BB that fits this bill.

My apologies for such a long post just to say, Brooks Brothers is still my best option by a long shot, and I imagine it is for quite a few others out there.
Appreciate the upbeat view. The forum is clogged with jabs at The Brothers Brooks. Pendleton, a favorite brand, is nowadays also a shadow of its former self. So I don't buy current Pendleton. And just let it go at that.
 

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I have nine pairs of Church's shoes. I purchased them back in the day when they were on Wabash in Chicago. Kerri, the owner, gave up the store when the hotel remodeled his street view space. I don't think Church's is in Chicago anymore at all. The brand is now owned by Prada. Great deals can be found on eBay for Church's shoes. Church's does have a website. You are lucky if you can go to a shoe store and try on Church's shoes.
 

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I've found there's not really much else to work with in my area other than Brooks Brothers. As a small, slim man, I can still find pants that fit decently, and at least they aren't made entirely of polyester. I've tried Jomers (now defunct) and Spier and Mackay which are a great deal considering their fabrics (like VBC, Guabello, etc), but their pants fits are all very slim, with ridiculously small hem openings. This is true of most brick and mortar stores as well; if you are smaller, then apparently they think you want to look like a teenager.

We have a locally owned men's shop around here where I bought my first pair of Allen Edmonds. They carry Church's, Gitman Brothers, H. Freeman, etc; very old-school service model too. Unfortunately, I'm just not at the point financially where I could afford to start shopping there for the essentials.

I'm 30 and want to have a classic look for the office, neither looking too much like an old man or conversely like a trendy hipster. I still find plenty of merchandise at BB that fits this bill.

My apologies for such a long post just to say, Brooks Brothers is still my best option by a long shot, and I imagine it is for quite a few others out there.
For small and slim, I think J Crew increasingly has become a better option, first with their solid fabric options, then to well-curated collaborations with everyone from Gittman to Barbour, and we'll see what they do under new leadership.
 

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I literally almost ordered shirts from BB yesterday until I saw they are all “stretch”. Not even 100% cotton. I should have bought more right after the bankruptcy they were liquidating some quality made in USA stuff.


Sent from my iPhone using Tapatalk
 

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I literally almost ordered shirts from BB yesterday until I saw they are all “stretch”. Not even 100% cotton. I should have bought more right after the bankruptcy they were liquidating some quality made in USA stuff.


Sent from my iPhone using Tapatalk
They have some Brooks Brothers shirts online at Saks off Fifth. I bought a few all cotton ones at like $25 a pop there. Pretty decent quality.
 
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