[Portly_polar_bear]

Visit the shop in person is the best advice.

I'd second that. I didn't like the shoes they sent me and in fact one shoe was very shoddily made. You could avoid this by inspecting them in the shop.

I didn't think much to their shoes to be honest and decided to go for a refund instead of replacement. They're £30 shoes being sold for £30, with a wild claim that they should be £100 when not "on sale". It is at least good that it's possible to buy traditional styles inexpensively.