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In about 7 threads, many of us have shared disappointments about our experiences with: disappearing trad stores, poor quality products, sales people that aren't knowlegable, icon stores that have deteriorated., etc.

However, there are some incredibly successful stories that deserve a standing ovation, in my opinion.

Two immediatedly come to mind that everyone is familiar with:
1.Dave Mercer at Mercer and Sons. Not only do they make a great product, but you can get Dave on the phone, and he will go to great lengths to be sure that you are a happy customer for life.

2. Bill Thomas at Bills Khakis. What a fabulous product, made in the USA, and far superior to anything else that I've seen in their category. A great success story! How many people today will take the chance that Bill did when he borrowed money, and started selling trousers out of the trunk of his car?

I'm sure that there are many more that come to mind but these two seem to stand out. Best regards, Bill
 
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