For the next 10 days, we'll be sharing information about this program, covering information such as:
How the program works
What the program covers
Most frequently asked question, and more!
eBay Authenticity Guarantee: Day 1
eBay boasts a massive selection of collectible and luxury goods, one that is almost unmatched anywhere else - from one of a kind luxury watches to the latest sneaker drops, eBay has it all.
Now with the launch of the Authenticity Guarantee service, all watches $2,000+ (excl. modified) will be verified by independent third-party authenticators so that you can shop doubt free.
Men's 2008 Rolex Submariner Date 16610 D NO HOLES 40mm Black Steel Dive Watch
Price: US $9,593.59 More Info / Buy
How The Program Works
1. You find that special item
You find an item with the Authenticity Guarantee badge and purchase it.
2. It's sent and authenticated
After receiving the item, authenticators check it against the listing description, process a multi-point inspection, and then ship it with a unique authentication card or tag.
Thanks for the posting, it is a good program for eBay and consumers.
Doe the inspection cover condition as well? Does it offer a warranty/guarantee in case of misrepresentation or malfunction?
What if the item does not pass inspection?
If the item's authenticity cannot be verified or the item's condition is not consistent with its listing, it will be returned to the seller, and the buyer will be issued a full refund to their original payment method.
So, it seems as though the authenticators do some checks related to misrepresentation. Meaning if the watch does not match the description of the listing, the authenticator could reject it and send it back to the seller.
There is also a mention on the same FAQ that the authentication service providers don't verify time keeping accuracy, which could speak to your malfunction question.
Here is the information about returns.
Can I return items purchased with Authenticity Guarantee?
Buyers can return an item if the Seller accepts returns, as stated in the listing, and the return takes place within the Seller's return window. If the Seller does not accept returns or the return is submitted outside the return window, this will be considered final sale and cannot be returned.
Did you know that eBay Authenticity Guarantee is free to the buyer? Check out this little tidbit of helpful information from their FAQ!
Will I be charged a fee for Authenticity Guarantee?
No. Through the Authenticity Guarantee service, eBay covers the cost of authentication, as well as two-day, secure shipping from the third-party authenticator facility to the buyer.
Interested in vintage watches? Wondering if eBay's Authenticity Guarantee program covers vintage watches?
Here's some information from their Authenticity Guarantee FAQ.
Are vintage watches eligible for Authenticity Guarantee?
A vintage watch is eligible for the Authenticity Guarantee service, if all eligibility criteria are met. Vintage watches which are verified as authentic by the third-party authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part.
Vintage timepieces and many used watches may not be water resistant to their original rating. Please consult a watchmaker before exposing your watch to water. Mechanical watches are more delicate than other types of watches. Take care before undertaking any activity which might place shock on the watch.
The authentication partner will check to ensure the watch is authentic and contains authentic parts. At the authenticator's discretion, they may open the back of the watch if needed, in order to confirm the movement is authentic and is the correct movement for the reference number.
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