Hi, everyone-
Recently had a made-to-measure suit, for which I was measured in person. Received the finished suit in the mail and thought the gorge height seemed off for a two-button suit, as if it was cut as a three-button and the top button left off.
Wrote to the tailor, stating that I found the gorge too high, and I felt the jacket would simply need to be replaced as I did not think this one could be successfully altered. Tailor responded:
"Thank you for the images well received.
As I checked the style patterns, I can confirm that the button location is correct and is placed according to the length and style of the Jacket.
The rolled lapels are done by hand and are designed to give a gentle curve to the gorge for the authentic custom made production - however if you don't like the roll, it is easy to simply press the lapels flat and it will look like any suit you would typically buy at Neiman Marcus et all - it is very common for people to think it is a 3 button jacket with a missing top button but actually that is not so - it is a rolled lapel and the roll is deliberately put in there to follow the bespoke suit tradition."
Now, as I understand suit construction, roll is a function of the construction of the suit, not a mere matter of pressing it. Additionally, I never looked at any patterns with the tailor, simply requesting a two-button coat and discussing other specific details. I never requested a high gorge; to best of my recollection I said "standard gorge height for a two-button suit."
I also find his conflation of lapel roll and gorge height to be strange. It can and should be rolled...to the correct gorge height.
I have not yet replied, as I want a sanity check. What do you guys think of the jacket?
Thanks-
Recently had a made-to-measure suit, for which I was measured in person. Received the finished suit in the mail and thought the gorge height seemed off for a two-button suit, as if it was cut as a three-button and the top button left off.

Wrote to the tailor, stating that I found the gorge too high, and I felt the jacket would simply need to be replaced as I did not think this one could be successfully altered. Tailor responded:
"Thank you for the images well received.
As I checked the style patterns, I can confirm that the button location is correct and is placed according to the length and style of the Jacket.
The rolled lapels are done by hand and are designed to give a gentle curve to the gorge for the authentic custom made production - however if you don't like the roll, it is easy to simply press the lapels flat and it will look like any suit you would typically buy at Neiman Marcus et all - it is very common for people to think it is a 3 button jacket with a missing top button but actually that is not so - it is a rolled lapel and the roll is deliberately put in there to follow the bespoke suit tradition."
Now, as I understand suit construction, roll is a function of the construction of the suit, not a mere matter of pressing it. Additionally, I never looked at any patterns with the tailor, simply requesting a two-button coat and discussing other specific details. I never requested a high gorge; to best of my recollection I said "standard gorge height for a two-button suit."
I also find his conflation of lapel roll and gorge height to be strange. It can and should be rolled...to the correct gorge height.
I have not yet replied, as I want a sanity check. What do you guys think of the jacket?
Thanks-