Replacement Gloverall throat latch?

Discussion in 'Andy's Trad Forum' started by gamma68, Feb 9, 2014.

  1. gamma68

    gamma68 Honors Member

    United States
    Michigan
    Detroit
    I finally scored a nice navy Gloverall duffle coat on eBay, and it arrived yesterday, sans throat latch.

    This is my first duffle coat, and I didn't realize they included throat latches until I saw the empty buttons that hold it in place. I really don't know how old this particular coat is.

    I contacted the seller in the off chance that she may still have it. Naturally, she does not.

    I checked out the Gloverall website, but it appears they only sell replacement toggles and leather fasteners.

    Any ideas on where I might find a replacement throat latch in the right color/size?

    Thanks in advance.

    gloverall.jpg
     
  2. Kreiger

    Kreiger Active Member with Corp. Privileges

    260
    United States
    Massachusetts
    Boston
    You might check with a local tailor? The latch is basically a wool strip with lining material sewn on the backside and two buttonholes. If the mfg doesn't sell replacements, I don't know that anyone else would either... FWIW, I use the latch at most once a year. I feel like it's easier just to wear a scarf.
     
  3. gamma68

    gamma68 Honors Member

    United States
    Michigan
    Detroit
    You're right, I probably wouldn't use the throat latch often. But I'm a stickler for originality and completeness. I imagine it would be hard for a tailor to get the right shade of navy. I also don't know exactly how it should be shaped (to match the original). If there's any opportunity to get a proper replacement, that would be optimal.
     
  4. gamma68

    gamma68 Honors Member

    United States
    Michigan
    Detroit
    So I sent a tweet to Gloverall about the missing throat latch. The company responded by suggesting I email Gloverall customer service and provided an email address (I don't think it is on their website).

    A woman responded to my email and said Gloverall can make a replacement throat latch. She located an old swatch of navy fabric and is sending it to me so I can check the color match.

    She added that the cloth composition of today's Gloverall coats is very different. The label on mine says 70% wool, 20% polyamide, 10% polyester. A quick check on the Gloverall website for the composition of today's "Original Gloverall Duffle" says 80% wool, 20% polyamide. I'm not sure what polyamide is, but I'm looking forward to receiving the swatch.
     
  5. Monocle

    Monocle Senior Member

    669
    United States
    Texas
    Denton
    Winning


    Sent from the ionosphere.
     
  6. Semper Jeep

    Semper Jeep Senior Member

    824
    United States
    Michigan
    Bloomfield Hills
    I have found contacting customer service for various companies is one of the best uses of Twitter (right up there with helping me set my fantasy football lineups on Sunday mornings).

    FWIW, I dropped off a Gloverall to the Salvation Army yesterday, throat latch and all, but it was the tan color.
     
  7. Orgetorix

    Orgetorix Honors Member

    United States
    Kentucky
    Louisville

    Not trying to be snarky, and I'm glad you're getting it worked out with Gloverall. But if you're a stickler for originality and completeness, buying secondhand may not be your best option.
     
  8. gamma68

    gamma68 Honors Member

    United States
    Michigan
    Detroit
    It is when you spend less than $80 for an authentic Gloverall in nice condition, as opposed to £329 (or $541.73) for a comparable new one with the throat latch.
     
  9. gamma68

    gamma68 Honors Member

    United States
    Michigan
    Detroit
    This tale has a happy ending...

    [​IMG]
     
  10. frydeswide

    frydeswide Active Member with Corp. Privileges

    181
    United States
    OH
    Columbus
    Gamma: That's great for you and a great lesson for others on how customer service can work. Tip of the hat to Gloverall.
     
  11. Fading Fast

    Fading Fast Honors Member

    United States
    New York
    NY
    +1 - kudos to Gloverall.
     
  12. Typhoid_Jones

    Typhoid_Jones Active Member with Corp. Privileges

    109
    United States
    Texas
    Dallas
    Typhoid Jones Vintage Menswear

    That's awesome that Gloverall took care of you like that! FWIW, I do happen to have an extra navy blue Gloverall throat latch from a vintage BB duffle coat. (It was sent to me for consignment, but it had A LOT of moth damage and he told me to just "get rid of it.")

    [​IMG]
     

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