Well...what everyone else said. Sorry, you're yet another victim of SS and their consistently poor tailoring, which severely exacerbates initially poor measurements (they measuring you, not YOUR poor measurments!). Can it be salvaged? IMO I wouldn't bet Mayweather/Mcgregor money on it, but there are things you can insist SS do. First it fix the pants, starting with length. You may find that improves the overall look significantly on it's own. Second on my list is the (sorry) atrocious button stance; any higher and it'll be up near your nipples (not desirable). br> As far as sales associates, it would be interesting to know the measures (no pun intended) by which they are compensated (or bonused), but in all honesty customer satisfaction does not seem to be one of the metrics. May sound mean-spirited, but as you've already paid your money, I'd be a pain in the ass with them regarding alterations until either you're satisfied with the final product or they refund your money.